Cookie Policy
Last Update: December 04, 2025
This Cookie Policy explains how CityOS, Inc. (“CityOS”, “we”, “us”, or “our”) uses cookies and similar technologies on our website cityos.ai and any related pages or services.
By using our website, you agree to the use of cookies as described here. You may manage your cookie preferences at any time through our cookie banner or browser settings.
What Are Cookies?
Cookies are small text files stored on your device when a website loads in your browser. They help the website function properly, enhance security, improve user experience, and allow us to analyse performance so we can identify what works and where improvements are needed. This Cookie Policy explains what cookies are, how we use them, what types of cookies we use, and how you can manage your cookie settings.
What Are Cookies?
Cookies are small text files stored on your device when a website loads in your browser. They help the website function properly, enhance security, improve user experience, and allow us to analyse performance so we can identify what works and where improvements are needed. This Cookie Policy explains what cookies are, how we use them, what types of cookies we use, and how you can manage your cookie settings.
How do we use cookies?
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.
Third-party cookies on our website help us understand how the site performs, track how visitors interact with it, maintain and secure our chat and form features, and improve the overall user experience.
How do we use cookies?
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.
Third-party cookies on our website help us understand how the site performs, track how visitors interact with it, maintain and secure our chat and form features, and improve the overall user experience.
Types of cookies we use
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in, enabling form submissions, protecting the site from malicious traffic, and storing your consent preferences. These cookies do not store any personally identifiable data.
Types of cookies we use
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in, enabling form submissions, protecting the site from malicious traffic, and storing your consent preferences. These cookies do not store any personally identifiable data.
Cookie
Cookie
Cookie
Duration
Duration
Duration
Description
Description
Description
cookieyes-consent
cookieyes-consent
cookieyes-consent
1 year
1 year
1 year
Used by CookieYes to remember visitors’ cookie consent preferences. Ensures preferences are applied on subsequent visits. Does not collect or store personal information.
Used by CookieYes to remember visitors’ cookie consent preferences. Ensures preferences are applied on subsequent visits. Does not collect or store personal information.
Used by CookieYes to remember visitors’ cookie consent preferences. Ensures preferences are applied on subsequent visits. Does not collect or store personal information.
__hssrc
__hssrc
__hssrc
Session
Session
Session
Used by HubSpot to determine if the visitor has restarted their browser. If this cookie is missing, HubSpot treats the session as new.
Used by HubSpot to determine if the visitor has restarted their browser. If this cookie is missing, HubSpot treats the session as new.
Used by HubSpot to determine if the visitor has restarted their browser. If this cookie is missing, HubSpot treats the session as new.
__hssc
__hssc
__hssc
1 hour
1 hour
1 hour
Used by HubSpot to keep track of sessions and determine whether the session count and timestamps in the __hstc cookie should be updated.
Used by HubSpot to keep track of sessions and determine whether the session count and timestamps in the __hstc cookie should be updated.
Used by HubSpot to keep track of sessions and determine whether the session count and timestamps in the __hstc cookie should be updated.
__cf_bm
__cf_bm
__cf_bm
1 hour
1 hour
1 hour
Used by Cloudflare to distinguish between humans and bots. Helps protect the site from automated abuse.
Used by Cloudflare to distinguish between humans and bots. Helps protect the site from automated abuse.
Used by Cloudflare to distinguish between humans and bots. Helps protect the site from automated abuse.
_cfuvid
_cfuvid
_cfuvid
Session
Session
Session
Used by Cloudflare as part of Bot Management. Allows Cloudflare to apply rate-limiting and security checks to maintain site performance and security. Used only for session validation and rate limiting. Does not identify individual users or track browsing behavior.
Used by Cloudflare as part of Bot Management. Allows Cloudflare to apply rate-limiting and security checks to maintain site performance and security. Used only for session validation and rate limiting. Does not identify individual users or track browsing behavior.
Used by Cloudflare as part of Bot Management. Allows Cloudflare to apply rate-limiting and security checks to maintain site performance and security. Used only for session validation and rate limiting. Does not identify individual users or track browsing behavior.
Functional cookies enable enhanced website features such as maintaining live chat sessions, remembering visitor preferences, and ensuring a smoother support experience. These cookies do not collect sensitive personal data.
Functional cookies enable enhanced website features such as maintaining live chat sessions, remembering visitor preferences, and ensuring a smoother support experience. These cookies do not collect sensitive personal data.
Cookie
Cookie
Cookie
Duration
Duration
Duration
Description
Description
Description
cw_conversation
cw_conversation
cw_conversation
1 year
1 year
1 year
Used by the live chat tool (powered by Chatwoot via Hiver) to store chat session details and recognize returning visitors.
Used by the live chat tool (powered by Chatwoot via Hiver) to store chat session details and recognize returning visitors.
Used by the live chat tool (powered by Chatwoot via Hiver) to store chat session details and recognize returning visitors.
apt.uid
apt.uid
apt.uid
1 year
1 year
1 year
Used by Hiver to identify returning chat users and maintain continuity between conversations.
Used by Hiver to identify returning chat users and maintain continuity between conversations.
Used by Hiver to identify returning chat users and maintain continuity between conversations.
apt.sid
apt.sid
apt.sid
1 hour
1 hour
1 hour
Used by Hiver to manage a single chat session during a browsing session.
Used by Hiver to manage a single chat session during a browsing session.
Used by Hiver to manage a single chat session during a browsing session.
locale
locale
locale
Never Expires
Never Expires
Never Expires
Used by Facebook to enhance the user's browsing experience on the website, and to provide the user with relevant advertising while using Facebook’s social media platforms.
Used by Facebook to enhance the user's browsing experience on the website, and to provide the user with relevant advertising while using Facebook’s social media platforms.
Used by Facebook to enhance the user's browsing experience on the website, and to provide the user with relevant advertising while using Facebook’s social media platforms.
Analytics
Analytics cookies help us understand how visitors interact with our website. These cookies collect information such as page views, traffic sources, session duration, and user behavior so we can improve website performance.
Analytics
Analytics cookies help us understand how visitors interact with our website. These cookies collect information such as page views, traffic sources, session duration, and user behavior so we can improve website performance.
Cookie
Cookie
Cookie
Duration
Duration
Duration
Description
Description
Description
_ga
_ga
_ga
1 year 1 month 4 days
1 year 1 month 4 days
1 year 1 month 4 days
Used by Google Analytics to distinguish unique users and track usage data. Stores information anonymously.
Used by Google Analytics to distinguish unique users and track usage data. Stores information anonymously.
Used by Google Analytics to distinguish unique users and track usage data. Stores information anonymously.
_ga_*
_ga_*
_ga_*
1 year 1 month 4 days
1 year 1 month 4 days
1 year 1 month 4 days
Used by Google Analytics to store and count page views.
Used by Google Analytics to store and count page views.
Used by Google Analytics to store and count page views.
_ga_TNR2L8WGFJ
_ga_TNR2L8WGFJ
_ga_TNR2L8WGFJ
2 years
2 years
2 years
Used by Google Analytics to maintain session state for our analytics property associated with Measurement ID.
Used by Google Analytics to maintain session state for our analytics property associated with Measurement ID.
Used by Google Analytics to maintain session state for our analytics property associated with Measurement ID.
__hstc
__hstc
__hstc
6 months
6 months
6 months
HubSpot’s main analytics cookie. Tracks visits, timestamps, and session count to understand user interactions over time.
HubSpot’s main analytics cookie. Tracks visits, timestamps, and session count to understand user interactions over time.
HubSpot’s main analytics cookie. Tracks visits, timestamps, and session count to understand user interactions over time.
hubspotutk
hubspotutk
hubspotutk
6 months
6 months
6 months
Stores a unique (hashed) visitor ID. Sent to HubSpot on form submissions to help deduplicate contacts. Does not store personally identifiable information.
Stores a unique (hashed) visitor ID. Sent to HubSpot on form submissions to help deduplicate contacts. Does not store personally identifiable information.
Stores a unique (hashed) visitor ID. Sent to HubSpot on form submissions to help deduplicate contacts. Does not store personally identifiable information.
Manage cookie preferences
Manage cookie preferences
You can modify your cookie settings anytime by clicking the 'Consent Preferences' button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.
Chrome: support.google.com
Safari: support.safari.com
Firefox: support.mozilla.org
Internet Explorer: support.microsoft.com
If you are using a different web browser, please refer to its official support documentation.
You can modify your cookie settings anytime by clicking the 'Consent Preferences' button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.
Chrome: support.google.com
Safari: support.safari.com
Firefox: support.mozilla.org
Internet Explorer: support.microsoft.com
If you are using a different web browser, please refer to its official support documentation.
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Ready to fill some slow days?
See what 30 days of smarter marketing looks like for your business. If it doesn't drive visits and revenue, walk away. If it does, keep it running.
Ready to fill some slow days?
See what 30 days of smarter marketing looks like for your business. If it doesn't drive visits and revenue, walk away. If it does, keep it running.
Ready to fill some slow days?
See what 30 days of smarter marketing looks like for your business. If it doesn't drive visits and revenue, walk away. If it does, keep it running.